|IT Service Management Professional|
The Information Technology Infrastructure Library, or simply ITIL, is a set of practices for IT service management (ITSM) that provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. It is considered to be the most widely adopted approach for IT Service Management in the world with companies adopting it including NASA, HSBC bank, and Disney.
Generally, applying the basic principles of ITIL are beneficial for big companies or organizations that does have an IT department and requires large IT requires for their business to grow. Adopting ITIL in businesses can offer users a number of benefits like (1) improved IT services, (2) reduced costs, (3) improved customer satisfaction, productivity, and delivery of third party services.
So How Can It Benefit You?
If you happen to be an IT practitioner or professional looking for a possible career path to take, taking up ITIL classes and get yourself certified can be a good choice. Not only can it enrich your knowledge about the different aspects of IT service management but can also potentially expand your career opportunities across the IT field.
Due to its high demands, ITIL certification programs are now offered online for convenience. An ITIL live class is conducted to every individual who chooses to enroll with the program where each of them gains access to a number of realistic ITIL questionnaires, ITIL references, mockup exams, quizzes, and many more. If you are eager enough to take this amazing career path, I would say it’s definitely worth a shot.